Terms & Conditions — UrbanMeadowRiver
Last updated: October 1, 2025
Welcome to UrbanMeadowRiver at urbanmeadowriver.sbs. These Terms & Conditions govern your use of our website, products, and services related to our pizzeria, including online ordering, delivery, and pickup. By accessing or using our services, you agree to these Terms. If you do not agree, please discontinue use.
1. Eligibility
You must be at least the age of majority in your jurisdiction to place orders. By using our services, you represent that you have the legal capacity to enter into these Terms.
2. Menu, Ingredients, and Availability
Our menu features pizzas, sides, desserts, and lemonades such as juice, lemonade, and soft drinks. Items, sizes, and ingredients may change without notice. Photos are for illustration only. We may limit quantities or decline orders at our discretion.
3. Orders and Acceptance
After you submit an order, you may receive an order confirmation. This confirmation acknowledges receipt but does not constitute acceptance. Acceptance occurs when we start preparing your order. We may cancel or refuse an order due to stock limits, payment issues, address concerns, or suspected misuse.
4. Pricing, Taxes, and Payment
All prices are listed in $ and may change at any time. Applicable taxes and delivery fees will be displayed at checkout. We accept commonly used payment methods as indicated on urbanmeadowriver.sbs. Cash on delivery or pickup may be available in certain areas. You agree to provide accurate billing information and authorize charges for your order.
5. Delivery and Pickup
Delivery zones, fees, and time estimates are shown at checkout and are not guaranteed. If we cannot deliver due to incorrect details or inability to reach you, we may cancel and charge applicable fees. For pickup, please bring your order number and payment card (if used online). Food quality may be affected by travel time; please consume promptly.
6. Allergens and Dietary Information
Our kitchen handles common allergens including wheat, dairy, eggs, soy, nuts, and sesame. Cross-contact may occur. If you have dietary restrictions, please review item descriptions carefully and contact us at +1 212 941 7994 before ordering. Nutritional or allergen information, if provided, is approximate.
7. Modifications, Substitutions, and Special Requests
We will try to accommodate reasonable requests but cannot guarantee all substitutions. Additional charges may apply and will be shown at checkout or communicated before preparation.
8. Promotions and Vouchers
Promotions, coupons, and vouchers are subject to specific terms, availability, and expiry dates. They are not transferable, cannot be redeemed for cash, and may not be combined unless expressly stated.
9. Accounts and Security
You may create an account to save preferences and order history. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any suspected unauthorized use.
10. User Reviews and Conduct
If you submit reviews or feedback, you grant UrbanMeadowRiver a non-exclusive, royalty-free license to use, reproduce, and display that content in connection with our services. You agree not to post unlawful, misleading, defamatory, obscene, or infringing content, or to disrupt the website.
11. Intellectual Property
All trademarks, logos, text, recipes, designs, and other materials on urbanmeadowriver.sbs are owned by or licensed to UrbanMeadowRiver. You may not copy, distribute, modify, or create derivative works without prior written permission.
12. Third-Party Services
We may link to or integrate with third-party platforms (for example, delivery partners or payment processors). Those services are governed by their own terms and policies. We are not responsible for third-party practices.
13. Cancellations and Refunds
Once preparation has begun, cancellations may not be possible. If there is an issue with your order, contact +1 212 941 7994 promptly. Refunds or credits, when appropriate, are issued at our discretion and may take time to process.
14. Disclaimer and Limitation of Liability
Services are provided “as is” and “as available.” To the fullest extent permitted by law, UrbanMeadowRiver disclaims all warranties and is not liable for indirect, incidental, consequential, or special damages, including delays, data loss, or loss arising from reliance on information on urbanmeadowriver.sbs. Our total liability shall not exceed the amount you paid for the applicable order.
15. Indemnification
You agree to defend, indemnify, and hold harmless UrbanMeadowRiver and its affiliates from any claims, liabilities, damages, and expenses arising from your misuse of the services or violation of these Terms.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of United States. Courts located in New York shall have exclusive jurisdiction, unless mandatory law provides otherwise.
17. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on urbanmeadowriver.sbs with a new “Last updated” date. Continued use after changes indicates acceptance.
18. Severability
If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
19. Contact
For questions about these Terms, please contact UrbanMeadowRiver at +1 212 941 7994 or visit us at 32 Spring Street, Nolita, New York, 10012, United States.